ON-Going Support

SERVICES

Once your website is up and running, we provide you with instructions on how to make updates yourself. However, we understand how time-consuming it is to take care of a business and how the additional assignment of updating the website may represent a burden. We have a solution – our ongoing support Toronto system!

If you need website support and maintenance but haven’t got the time to manage your website, we are here to help! We provide reliable and secure ongoing support on a monthly or yearly basis. Depending on your needs, frequency, and complexity of updates, you can choose between 3 different packages:
StarterIntermediate and Advanced.

Finally, if you decide to sign up for one of these packages, you will have peace of mind your website is functioning smoothly, is up to date, and is error-free. Our packages are based on a specified set of hours dedicated to a particular month. Contact us to learn more about our ongoing support Toronto packages.

eggs media ongoing support services

The advantage of our on-going support Toronto system which is our unique client portal and ticketing support system. This system allows you to log in and submit a ticket quickly and easily. Once submitted, it gets assigned to one of our agents who will respond promptly. Finally, our clients need our help on a regular basis and with our support system, there is no need to requesting a quote for minor website changes.

Our unique support system allows clients to simply log in to their account and request a particular website maintenance service. Our on-going support Toronto packages are highly reliable and secure and the service received from our on-going support Toronto team is always prompt and efficient. Whether you are looking to add the page, add new products to your Woo-commerce site, revise pricing, change image backgrounds, we are always here to help!

Benefits:

  • Error-free website
  • 30-day rolling contract
  • User-friendly client portal
  • Immediate response
  • Regular weekly backups
  • Cost-effectiveness (usual hourly rate is $50 CAD; with our packages you save $100+)

STARTER

$150

Per Month

  • 5 hours of website support/content updates
  • Client portal and ticketing support system
  • Same day response
  • CMS & plugin updates
  • Latest security updates and improvements
  • Weekly backups of the website
  • 30-Days rolling contract (cancel at any time with just 30 days’ notice!)

INTERMEDIATE

$250

Per Month

  • 8 hours of website support/content updates
  • Client portal and ticketing support system
  • Same day response
  • CMS & plugin updates
  • Latest security updates and improvements
  • Weekly backups of the website
  • 30-Days rolling contract (cancel at any time with just 30 days’ notice!)

ADVANCED

$400

Per Month

  • 12 hours of website support/content updates
  • Client portal and ticketing support system
  • Same day response
  • CMS & plugin updates
  • Latest security updates and improvements
  • Weekly backups of the website
  • 30-Days rolling contract (cancel at any time with just 30 days’ notice!)

There are two additional STARTUP packages:

  • 2 hours of support/content updates + other updates & backups ($100 CAD/month)
  • no hours of support/content updates, just plugin/security updates and weekly backups ($50 CAD/month)

Request a quote!